What a wonderful question, Ted!! As so pleasantly illustrated in this excerpt from the movie, “Tommy Boy,” a guarantee can be a wonderful thing. It can leave you feeling pleased with a purchase that you’ve made or a service that was provided to you. But, what happens when we forget the old adage that a guarantee is only as good as the person that stands behind it.

I recently met with a customer that had used the services of a well-known national windshield repair company. Last summer, she had a 3-4 inch crack in her windshield. With glass coverage on her vehicle, she contacted her insurance company to have work performed on her windshield to repair the damage. Her insurance company graciously invited her to contact this national glass repair company that was part of their “network”  to have the damage fixed. Everything went well, the damage was fixed quickly and the customer was satisfied. Only a few short months later, the damage continued to spread. Come to find out, the service “guarantee” was not honored because according to the insurance (who is also refusing to pay for the additional damage or send the company back out to fix the problem), the work is not guaranteed because “anything could have caused that additional damage.”

Which brings us back to the GUARANTEE!! When something is guaranteed, in my language, that means that it will either work and you will be satisfied OR the problem will be addressed and the matter resolved until your satisfaction is achieved. So, when Boise’s Best Windshield Repair, L.L.C. states that their work is GUARANTEED, make sure that you know what the other company is offering when they use that same word.

So often in today’s society (it’s unfortunate, but true) people tend to forget the meaning of a promise, guarantee or simply a person’s word. At Boise’s Best Windshield Repair, L.L.C. we have not forgotten that meaning and we strive every day to show our customers that a guarantee is not just a frill or icing on the cake…it’s the backbone of business!

Several factors can make a rock chip or small crack become an untreatable crack. Extreme heat and extreme cold, moisture, dirt and debris, or merely hitting a bump a little too hard can all significantly increase the damage to your windshield immediately. With a repair, when done correctly, the structural integrity of the glass is reinforced and no further damage should take place, so it is best to repair quickly and share in the benefits rather than have to replace later.

Boise’s Best Windshield Repair is GOING GREEN!!

By repairing a windshield quickly and effectively before the windshield becomes unsalvageable, we are able to keep windshields out of the landfills. It is estimated that around TEN PERCENT (10%) of all landfill waste can be attributed to old windshields. Windshields are not biodegradable, so every time a full replacement is performed, another small percentage point is added to that total. This fact is very unfortunate considering that approximately SEVENTY-FIVE TO EIGHTY PERCENT (75-80%) of all windshield replacements could have been prevented had an effective repair been done immediately.

No Out-of-Pocket Expenses vs. Paying Your Deductible

In almost every instance, for those who carry comprehensive insurance on their vehicle, the out-of-pocket expenses will be absolutely NOTHING if they choose to repair the windshield. In a down economy (or even in a booming economy), FREE is always a great thing.

If a replacement is needed, in most instances, the deductible will need to be paid before the insurance will kick-in their portion of the costs, which could lead to hundreds of dollars in out-of-pocket expenses. Another benefit to repairing the windshield is that the deductible that your insurance coverage has should (in almost every instance) be 100% waived, with no impact on your insurance premiums, which again means no out-of-pocket expenses for the customer.

“A Clearer View From One Mile to the Next”

Most insurance companies will place a limit on the length of a crack that they will pay to have repaired. However, if a crack becomes an annoyance or distraction to the driver, the entire windshield will need to be replaced for the safety of the driver and their family and friends.

Although in Idaho it is not required to fix our windshields in order to pass emissions, with the cost of repair not being an issue (no out-of-pocket expenses for comprehensive carriers and our meet-or-beat cash prices) and the cost of time being removed (FREE mobile service to most areas), it makes sense to repair a windshield quickly after damage.

With the distraction of a rock chip or crack removed from your view, you and your family will be able to  travel in safety with the reassurance that the piece of glass protecting you from the outside world is structurally sound.

Request your FREE quote today!

Motorcycle Windshield Care & Cleaning
Motorcycle windshields require a bit more care than car windshields. It isn’t simply a matter of splashing water on and wiping it with a paper towel at the gas station. By Art Friedman.

Read the article here.

Checking your windshield is important because a ding that occurs in spring or summer can cause a break in the winter. Most people drive more in warm weather and more driving means more vibration, which can cause a ding to expand into a cracked windshield.

Warmer weather also means running the air conditioning. “The shock of quickly going from hot to cold stresses a windshield and causing that ding to suddenly become a cracked windshield,” says Jim Olson, director of national accounts and brand awareness for NOVUS® Windshield Repair.

Read these 7 Tips to Caring for Windshield Cracks and Dings.